If you have been searching for a candid overview on the state of workplace retirement plan education in the world of automatic enrollment and changing technology, then look no further than this episode with Catherine Golladay, Senior Vice President for Participant Services & Administration at Charles Schwab.  During this fast paced conversation we hit on what is working and not working with 401(k) education, why if you are still offering pizza lunch and learns you aren’t getting the results you are hoping for and a few ideas to rethink your approach to group meetings.  We also provide a fresh update on the age old debate of education vs. advice and discuss how there is a disconnect between the retirement industry, employers and employees on the topic.  And, how could we talk about education trends without at least an honorable mention of financial wellness.  Oh, an stick around for our closing thoughts on how fee competition is also forcing employers to rethink their approach to education.  Good stuff and this episode should get you thinking.  

Guest Bio

Catherine Golladay is senior vice president of participant services and administration and has been with Charles Schwab since 1996. Golladay is responsible for plan administration, participant service centers and support teams, third party advice services, and education presenters within Schwab Retirement Plan Services.

Previously, Golladay was vice president of participant programs in Charles Schwab’s Corporate & Retirement Services business, where she was responsible for overseeing third party advice and education teams.

Golladay has been serving retirement plan clients since 1990 and has held management positions in compliance, client services, communication consulting, and participant service centers. Prior to joining Charles Schwab, Golladay was vice president of ERISA compliance at Key Bank. Before that she served as a Certified Public Accountant at S.R. Snodgrass and Co., LPA.

She is a Certified Public Accountant and a qualified 401(k) administrator (QKA). She also holds FINRA Series 7, 9/10, 24, 63, and 66 registrations.

Golladay earned a Bachelor of Science degree in accounting from the University of Akron. She also has a Master of Business Administration degree from the Weatherhead School of Management at Case Western Reserve University.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over one hundred prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

Based on the recent IRS private letter ruling I though this would be a good episode from the archives to repost. While this episode is almost two years old, my guest, Tony Aguilar, who at the time was the co-founder and CEO of Student Loan Genius could not be more current and relevant about the realities and challenges that come with student debt. What you might be surprised to hear is that nearly half of your workforce could be impacted and its not just a millennial thing!  Tony also does a nice job framing how employers have been adding solutions to help employees with their student loan debt as part of their wellness programs and how some employers are even making contributions towards employee student loans as a recruiting and retention tool!  What is the tie in to retirement you ask, well it wouldn’t be the 401(k) Fridays podcast if we didn’t address that at some point.  As you will hear, paying off debt has an impact on your employees’ ability to save for retirement, however I was pretty excited to learn about some of the new tools and resources employers may offer to help to tackle both loan repayments and retirement savings!

Guest Bio

Tony Aguilar is co-founder and CEO of Student Loan Genius, Austin-based inventor of the first complete student loan employer benefits solution. Today he uses his years of experience as a financial advisor and founder of Amiti Advising and Campus Slice to help crush America’s $1.3 trillion student loan problem. Featured in the Wall Street Journal, Money Magazine, and on CNN, his commitment to helping professionals get ahead and live a life free from debt is the common thread in all of his work. When he’s not leading the team at Student Loan Genius, Tony is spending time with his 3-year old daughter. He can also be found guest lecturing at the University of Texas and Concordia University on entrepreneurship and personal finance, serving as Chairman of Concordia University’s Emerging Leaders Advisory Board, or mentoring fellow social entrepreneurs and startups.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over one hundred prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

This episode is a perfect example of one where I get to use the podcast as my own research lab and learn right along side of you.  Environmental, Social & Governance investments, or ESG or is it ES&G strategies, is a new topic here on the podcast and one that i have been looking forward to exploring.  Their popularity seems to have ebbed and flowed in the 401(k) investment world, but as a strategy it is defiantly  here to stay.  My guest, Sean Kenney, A CFA and Managing Director for MFS Investment Management is, as you will hear, incredibly knowledgable and passionate about all things ESG. We hit on a few familiar themes such as whether the decision to add an ESG strategy or strategies to your workplace retirement plan should be done by evaluating different products or through a broader process. We also discuss who in your population ESG might appeal to, the fiduciary and regulatory implications for offering ESG investments in your plan and close with some solid takeaways and next steps for employers.  

Guest Bio

Guest Bio

Kevin Murphy is a senior vice president and Head of the Defined Contribution Strategic Accounts team for Franklin Templeton's US Investment-Only division. He is responsible for directing and expanding sales of mutual funds and sub-advised portfolio products in employer-sponsored retirement plans. In addition to leading the team of Strategic Account Managers, his primary focus is on mid-market advisory firms with a national footprint, and serves as the primary liaison with these firms at their home offices. Mr. Murphy also leads the firm's Health Savings Account (HSA) initiative. 

Mr. Murphy's primary objective is to help more Americans achieve optimal retirement outcomes. He approaches this by offering thought leadership in retirement plan services and investments and working diligently as a key business partner to retirement plan advisory firms, consultants and retirement plan sponsors. His expertise spans qualified plans, investments, current industry trends and Franklin Templeton products and services. 

Mr. Murphy began his career in the financial services industry in 1999 and joined Franklin Templeton Investments in 2011. Prior to that, he was a regional vice president on Columbia Management's Defined Contribution Investment Only team. He also served as vice president and regional sales director of corporate retirement plans at Wachovia Retirement Services. 

Mr. Murphy holds a B.Sc. in Agriculture from the University of Delaware. He was selected by National Association of Plan Advisors (NAPA) for its list of the Top 100 Defined Contribution Wholesalers in the industry in 2014, 2015, 2016 and 2017. Among his sales accolades, Mr. Murphy was named Franklin Templeton's Investment-Only Specialist of the year in 2012 and 2014. Kevin, his wife Shannon and their four children reside in Kinnelon, NJ. He is a FINRA registered representative.